Privacy Policy
Your privacy matters to us. This policy describes how LodgeTidePanel safeguards and handles your personal information.
Information We Collect
When you interact with LodgeTidePanel's platform for global culinary creativity, we gather data to help us deliver richer educational experiences. This includes details you provide when creating an account, joining learning programs, or reaching out to our support team.
- Personally identifying details such as your name, email address, and contact information
- Educational preferences and cooking skill levels you specify
- Progress data from our creativity programs
- Communication records when you contact our support team
- Technical information about your device and browser to optimize the platform
We also collect anonymous usage analytics to understand how learners engage with our platform. This helps us enhance course content and platform features without identifying individual users.
How We Use Your Information
Your data serves specific purposes that directly benefit your learning journey on our platform. We process personal data to deliver educational materials, monitor your course progress, and provide tailored recommendations for skill growth.
We never sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers who assist us in operating the platform.
Email communications include course updates, new program announcements, and educational resources related to global culinary creativity. You can adjust these preferences or unsubscribe at any time from your account settings.
Data Storage and Security
We store your information on secure servers located in India, in accordance with local data protection regulations. Our technical team implements multiple layers of security, including encryption, secure access controls, and regular security audits.
- SSL encryption for all data transmitted between your device and our servers
- Regular backup procedures to prevent data loss
- Access controls restricting which staff can view personal information
- Annual security assessments by independent cybersecurity professionals
Despite our safeguards, no online system is completely risk-free. If a data breach affects personal information, we will notify affected users within 72 hours.
Your Rights and Choices
Under Indian data protection laws and international privacy standards, you have several rights regarding your personal data. You may request access to all information we hold about you, correct inaccurate details, or request deletion of your account and related data.
To exercise these rights, contact our privacy team using the details below. We typically respond to data requests within 15 business days, though complex requests may take up to 30 days.
Deleting your account removes your profile, learning progress, and personal information from our active systems. We may retain anonymized usage data for platform improvement purposes.
Sharing and Disclosure
We share personal information only in specific circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.
- Educational content delivery partners who provide specialized cooking instruction materials
- Payment processors for handling course enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by local law or valid court orders
All third-party partners sign agreements obligating them to protect your information to the same standards we maintain. They may only use your data for the specific services they provide to us.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and offer personalized content recommendations based on your interests in global culinary pursuits.
You can manage cookie settings via your browser preferences, though disabling certain cookies may limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.
Children's Privacy
LodgeTidePanel's educational programs are designed for learners aged 16 and older. We do not knowingly collect personal information from individuals under 16 without verifiable parental consent. If we learn that a child under 16 has provided personal information, we will remove that data promptly.
Parents or guardians who believe their child has provided information should contact our privacy team immediately for assistance with account deletion or data removal.
Changes to This Policy
We periodically update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email and prominent notices on our website at least 30 days before they take effect.
Continued use of our platform after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Contact our privacy team at support@lodgetidepanel.xyz
Or write to us at: 15 Baker Street, London, W1U 3LA, United Kingdom
Phone: +44 20 7946 0123
This privacy policy was last updated on January 12, 2024